Local transit in the Chilean city of Santiago underwent a major overhaul in the past year. The 3,000 private bus companies that competed for passengers over the past 17 years have been consolidated into just 10 companies under the new transit system, Transantiago. The new system add hours to the average commute time and has cost thousands of people their jobs as a result of getting them to work late. President Michele Bachelet has issued a formal apology to the people of Santiago for the debacle of Transantiago. Kirsten Sehnbruch, a scholar at Berkeley's Center for Latin American Studies, explores the implications of Transantiago for Bachelet's presidency in a recent paper.
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